We are not part of the US government. The application for an ESTA is verified, registered and assigned by the US Department of Homeland of Security.
What we do for you
We support you during your application for ESTA. We do this by means of online service application and personal assistance from our helpdesk. Moreover we offer extra service such as payment through debit card, Visacard, Mastercard and eMaestro. In this way, we service our customers in different ways to comply with their specific needs and requirements.
What do we stand for?
Our aim is to offer good value for money meaning excellent service and efficient process against a fair price. In this way we distinguish from all other online providers. We guarantee that we make it as easy as possible for you to apply for your ESTA and we make sure you will avoid any problems at US Customs, which then enables you to travel with ease within the USA.
Why an application service?
We heard stories and investigated them ourselves. We found out that many travellers to the US frequently experienced difficulties when applying for an ESTA. For example, problems with payment, refusal of ESTA use or unanswered questions amongst customers. The payment problem occurred when customers wanted to pay and were only allowed to pay by credit card after the application. This meant they needed to have a credit card, which was not always the case! This gave them no choice on how to settle the payment - perhaps they would rather have used their debit card. To tackle this problem, we arranged a complete payment service with the most common online payment methods such as Debit Card, Visacard, Mastercard and eMaestro. Another serious problem was that travellers had been refused access to their flight because their ESTA was not correct. It frequently occurred that customer’s passport details did not correspond with the details on their ESTA. A wrong passport number, for instance, can lead to a refusal at Customs, even when the customer has an approved ESTA in their hand. We have therefore built in checks within our application form, which prevents customers from filling in incorrectly. Apart from these advanced checks, a specialized team member will also check our customer’s entire application form manually. In this way, crucial mistakes are kept to a minimum. Another problem customers were experiencing was not being able to contact anyone familiar with the local requirements in order to assist them with any difficulties they were having or questions they needed answered. We have therefore decided to offer a UK office where our customers are served in a friendly manner and questions are answered both by telephone or email.
The protection of your personal data is of our utmost concern. We consider it our personal responsibility to safeguard your personal details so that your privacy is guaranteed. In accordance with the guidelines of the Personal Data Protection Act, we have registered with the College Bescherming Persoonsgegevens.
If you decide to use our application service, we thank you in advance for your trust. We aim at all times to serve and assist you during this process to ensure an effective and efficient ESTA application.
On behalf of our entire team, we wish you a pleasant trip and an enjoyable stay in the United States!
eVisa Application Services
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